Terms and conditions

1. Definitions
Participant: an individual or representative scheduled to attend the Training.
Customer: the person or firm who purchases the Training from Nordex Training Center.
Nordex Training Center: the company that provides the Training.
Training: the educational services offered by Nordex Training Center.
Course: a specific session of Training.

Invoice: a document that outlines the terms of payment for a Course.

2. Acceptance of Registration Requests and Invoicing

Nordex Training Center has the right to not accept a registration request.
If a registration request is made using the Nordex Training Center website, you will be able to
download an automatic tentative confirmation file or you will receive a tentative file by email. All
registration requests are subject to availability.
A registration request should only be deemed to be accepted when you receive an invoice in
respect of the registration request.

3. Course Fee and Payment

The fee to attend a Course must be paid in full before the date of the Course, in the due date,
as it is instructed in the invoice.
Nordex Training Center has the right to refuse an attendee entry to the Course or to cancel the
registration at any time if the course fee is not paid before the date of the Course, in the due
date, as it is instructed in the invoice. In the event of cancellation, Nordex Training Center shall
not be liable for any other loss or expense arising.
The price does not include travel, accommodation, meals or other related expenses unless
explicitly stated.

4. Cancellations & Transfers

A participant must advise Nordex Training Center of a cancellation in writing.
If a participant does not advise of a cancellation in writing before the date of the Course, the full
course fee will be payable.
If a participant cancels a booking 14 calendar days or more before the date of the Course, no
fee will be payable.
If a participant cancels a booking less than 13 calendar days before the date of the Course,
100% of the course fee will be payable.
If a participant can no longer attend a Course date, they can nominate another person to attend
the same Course date in their place, but Nordex Training Center must be notified before three
days prior to Course start date.
If a participant can no longer attend, they can be transferred to another Course at no extra cost
if they advise us 10 calendar days or more before the Course date. The course must have the
same previous course fees.

If a participant can no longer attend and they advise us less than 10 calendar days before the
Course date, 100% of the course fee will be payable.
Nordex Training Center has the right to cancel a Course registration after acceptance of
nominations at any time. In this event, Nordex Training Center will reimburse in full any course
fees paid and Nordex Training Center's liability will be limited to the value of the course fees
paid.

5. Refund Policy

All courses cancelled up to 14 days before the course start date: full refund of the course fee
only.
All courses cancelled less than 13 days before the course start date: 100% of the fee still
applies. (no refund will be given).
No show on the date of the course: 100% of the fee still applies (no refund will be given).

6. General

Nordex Training Center reserves the right to change these Terms and Conditions at any time.
By registering for a Course, you agree to be bound by these Terms and Conditions.
If you have any questions about these Terms and Conditions, please contact Nordex Training
Center.